← AIM website case study

Booking & workflow / AIM Dental Laboratory

A time to talk. Without the endless back-and-forth.

A booking platform connecting availability, timezones, confirmations and rescheduling into a guided appointment journey.

My contributionWorkflow mapping, booking interface and integration development
EvidenceActual interface · sample data
Scheduler · actual application UI
Local render of the retained scheduler with a fictional specialist and sample time slots. No real calendar or appointments are displayed.
Scheduler · actual application UI
Local render of the retained scheduler with a fictional specialist and sample time slots. No real calendar or appointments are displayed.

Local render of the retained scheduler with a fictional specialist and sample time slots. No real calendar or appointments are displayed.

The process

Less back-and-forth.
A clearer handoff.

01

Set the rules

Event types, working hours, duration and timezone.

02

Offer a time

Available slots respect booking and calendar conflicts.

03

Confirm the handoff

Collect the right details and create the booking.

04

Keep it moving

Confirmation, reminder and rescheduling workflows.

Make the next conversation easier to arrange.

The system is designed to reduce manual scheduling exchanges and make the next conversation easier to arrange. Its business value depends on adoption and follow-up; no measured hours saved or booking increase is asserted.

Build status, scope and evidence +

The portfolio uses the actual retained application UI with fictional sample records. It does not make real bookings. The standalone scheduler is presented as development work; its current production deployment and email delivery were not revalidated.

What I built

  • Public booking calendar and timezone selection
  • Event types and availability management
  • Google Calendar free/busy and booking-conflict checks
  • Booking confirmation and customer rescheduling
  • Reminder and workflow modules

Retained source includes Google Calendar free/busy checks before offering and confirming slots, booking-conflict validation, timezone handling and rescheduling. The screenshot demonstrates the real interface with mocked public responses; production integration and end-to-end delivery were not revalidated for this portfolio update.

Let’s make it happen

Have a handoff that needs simplifying?

Tell me what you’re working on. We’ll find a useful place to start.

Let’s talk about your project
Let’s talk about your project